OK so you have a problem, and you need some help……… You’re in the right place.

Bob is here, ready to fix anything with his handy hammer!
Follow the tips below and we should be able to find you the help you need as quickly as possible.

1) If you found a fault with the web site and need to tell us about it, then please use the contact page, from the menu above.

2) If your question is about customer service, then please check the FAQ from the menu above. You may find the answer to your question. If not then please do contact us. We pride ourselves on providing the very best customer service possible.

3) If you have a technical question, or you need help building one of our models, then you may find a better answer in our forum. Other customers who have a vast range of modelling experience may also be able to assist you there. You can also pick up some great modelling tips in the forum.

4) If your question is about a product return, then please do contact us using the contact page. We can then deal with your return and replacement or refund, as quickly as possible.